Debt Collectors Ordered not to use Facebook or Twitter to Collect Debts

The Office of Fair Trading has released an updated guidance note ordering “debt collectors” to refrain from using Twitter or Facebook in their attempts to collect outstanding debts. This step is designed to prevent people from suffering the embarrassment or stress of having their money troubles aired in public.

Whilst this is not a tool of collection that Lanyon Bowdler have used or would use in recovery of outstanding debts, the new rule prevents any party engaged in the recovery of a debt including banks, legal bodies and conventional debt collectors from using these types of sites.   

Those collecting outstanding debts should respect confidentiality at all times and treat debtors in a fair and proper way. If you are having a problem in collecting a debt, please do not hesitate to contact me.   Lisa Blair: on 01952 211024 or email